Policy

BY SENDING AN ORDER FORM, IT WILL MEAN THAT YOU HAVE READ THROUGH AND WILL ABIDE BY OUR T&CS. FAILURE TO DO SO WILL RESULT IN ORDERS BEING VOIDED / ITEMS CONFISCATED.
  • All submitted orders will be deemed as confirmed orders. Backing out from a confirmed order will result in being blacklisted. 
  • In real life items might differ slightly from the stock image due to the resolutions of the computer screen. (Do allow slight differing in shade of colour and measurements of apparels -> 0.5-1cm) 
  • Refunds / Alternative orders will be placed if current orders go OUT OF STOCK!
  • All items will arrive approx. 10-15 days after orders have been submitted unless otherwise stated! Order only if you are able to wait.  

Mode of Payment: 
    • RXT only accepts payment via iBanking, ATM Transfer or Cash and Coin DepositNote that for Cash and Coin Deposit, no change will be reimbursed, hence make sure to pay exact amount for your orders. Underpayment will be ignored and orders voided.
    • Payment is to be made within 24 hours after invoice has been sent out. Unpaid orders will not be entertained. 

Mode of Distribution:

DO CHECK THE INDIVIDUAL POSTS 
regarding mailing fees as they may differ for different products! 
    • Normal Mail*#  
      *tracking of parcel is not available
      #
      RXT will NOT be held reliable at all should your parcel goes missing via Normal Mail, hence RXT strongly recommends Registered Mail.
    • Registered Mail**additional $2.25 on top of Normal Mail fees
      **tracking of parcel available
    • All parcels will be mailed out within 2-3 working days upon arrival!
    • Return Address is written behind every single parcel we mail out, thus should your item be returned to us, we will contact you immediately. 
    • Mails take on average 2-5 working days (excluding Fridays, Saturdays, Sundays and Public Holidays) to be sent from SingPost to your address.